At ITSurge, we work to process and ship orders quickly and securely. Please review the information below regarding shipping timelines, delivery expectations, and related policies.
Orders are typically processed within 1–3 business days after payment has been successfully completed.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times may vary depending on product availability, order volume, or unforeseen circumstances.
Orders will be shipped via USPS.
Shipping costs are calculated at checkout based on:
Any applicable taxes or fees will also be displayed before order completion.
Estimated delivery dates are provided by the shipping carrier and are not guaranteed.
Delivery delays may occur due to:
ITSurge is not responsible for carrier-related delays once an order has been shipped.
Once your order ships, you will receive a confirmation email containing tracking information.
Tracking updates are provided directly by the shipping carrier.
Customers are responsible for providing complete and accurate shipping information at checkout.
ITSurge is not responsible for:
If your package arrives damaged, missing items, or appears lost in transit, please contact us within 7 days of delivery or expected delivery date.
Please include:
We will work with the shipping carrier to investigate and help resolve the issue.
We currently ship within the United States unless otherwise stated on the Website.
For international shipping inquiries, please contact us before placing an order.
Delivery delays may occur due to:
Weather conditions
Carrier service interruptions
Holidays
Incorrect shipping information
High shipping volume periods
ITSurge is not responsible for carrier-related delays once an order has been shipped.
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